Nastya is a joy to have as a tutor. She is not only polite and respectful, but also is educated, formally and informally, is knowledgeable in both English and Russian, and is familiar with idiomatic terminology in both languages. She is willing to use different learning methods, whichever works best for the student, and really engages in that method, working hand in hand with the student to make that method effective. She also provides encouragement and accountability to assist in the continuation of the study method and make it as effective as it can be. As icing on the cake, she's been flexible with emergency schedule changes, and I've found the video clear with very smooth motion.My language skills and general understanding (or "feel") of the Russian language has improved greatly since working with Nastya, and I feel fortunate to have found her.